Payment and Delivery

You can pay by credit card or debit card for safe, easy and fast payment for your purchases from alavotre.co.

For payments you make through the site, an SSL Certificate is used, which ensures the security of the information transmitted with 128 bit encryption. 3D Secure system is used in your transactions with credit card and debit card. 3D Secure is an authentication system developed by card companies to ensure the security of online shopping.

Installment:

After filling in the requested ATM/Debit Card or credit card information completely, you can view the installment options offered by your bank on the payment screen and make your payment in installments by selecting the installment amount you want. Installment is not valid for payment at the door.

Shipping company:

All transportation transactions from our site are carried out only with cargo companies determined by Alavotre.

Alavotre carries out its domestic shipments with Yurtiçi Kargo.

All our members who order from our site benefit from the special agreements made. In transactions such as returns or exchanges, the transportation fee is borne by our customer. These transactions may include all transportation fees, including the initial shipment of the order. All transportation fees incurred due to the fault of our business are covered by www.alavotre.co.

Shipping Times:

All kinds of transportation from our site are carried out only with cargo companies determined by www.alavotre.co and delivery times are determined by the cargo company/s. Our site is only responsible for informing the cargo delivery time. These periods may change if special circumstances occur unintentionally.

All calculations must be calculated in business days. Saturdays, Sundays and holidays should not be used when calculating time. If you do not receive your cargo within 3 days after receiving the message that your order has been shipped. Let us track your cargo by sending an email to info@alavotre.co .

If you do not notify us within 7 business days that your cargo has not arrived, our responsibility for the shipment ends. At the end of this period, the responsibility lies between the cargo company and the buyer.

Cargo Security:

All your orders are insured by the contracted cargo company. In order for the insurance to be valid, your order must be opened in front of the cargo officer when you receive it. If there is any damage to the product, a report should be made and a copy should be taken.

Never accept damaged cargo. Otherwise, your order will be considered sent.