Cancellation and Refund Conditions
Cancellation and Refund Conditions
GENERAL:
The service fees you pay when purchasing the product and the fees collected by our company (shipping shipping fee, return shipping fee, bank commission, etc.) are not refundable.
1. If you place an order electronically through the website you are using, you are deemed to have accepted the preliminary information form and distance sales contract presented to you.
2.Buyers are subject to the provisions of the Consumer Protection Law No. 6502 and the Distance Contracts Regulation (OG: 27.11.2014/29188) and other applicable laws regarding the sale and delivery of the products they purchase.
3. Shipping costs, which are the cost of shipping the product, will be paid by the buyers.
IF THE PRICE OF THE PURCHASED PRODUCT IS NOT PAID:
4. If the Buyer does not pay for the product he purchased or cancels it in his bank records, the Seller's obligation to deliver the product ends.
PURCHASES MADE WITH UNAUTHORIZED USE OF CREDIT CARD:
5. After the product is delivered, if it is determined that the credit card with which the buyer paid is used unfairly by unauthorized persons and the price of the product sold is not paid to the Seller by the relevant bank or financial institution, the Buyer may return the contracted product within 3 days, at the expense of the SELLER. must be returned to the SELLER.
IF THE PRODUCT CANNOT BE DELIVERED ON TIME DUE TO UNPREDICTABLE REASONS:
6. If force majeure occurs that the Seller cannot foresee and the product cannot be delivered on time, the situation is notified to the Buyer. If the buyer cancels the order without using it; If the payment is made in cash, this fee will be paid in cash within 14 days from the date of cancellation. If the buyer has made the payment by credit card and cancels it, the product price will be returned to the bank within 14 days from this cancellation, but it is possible that the bank will transfer it to the buyer's account within 2-3 weeks.
12. SELLER'S CONTACT INFORMATION FOR RIGHT OF WITHDRAWAL NOTIFICATION:
COMPANY
NAME/TITLE:
ALAVOTRE
ADDRESS:
Eyüp Sultan Mah. Zulal Street Address Koru Houses Sancaktepe/ISTANBUL
EMAIL:
avotre.votre@gmail.com
PHONE:
+90 850 309 51 69
RETURN CONDITIONS:
“THERE ARE NO RETURNS OR EXCHANGES FOR OUR UNDERWEAR PRODUCTS. “